We GUARANTEE satisfaction. We offer a 100% guarantee on all of our products. For a full refund, contact us by phone or email within 30 business days of receiving your product. Please take pictures if damaged upon arrival for documentation so that we have evidence when we make USPS shipping claims.
Please return the product back for our internal analysis and betterment moving forward. You are more than welcome to use the mail option of your choice. If we mistakenly send out the wrong item or if the item was damaged during shipping, we will pay for a return label to have it sent back to us and replaced.